Romanos Nianios

ADDRESS: Evosmos, Thessaloniki

Profile

Romanos Nianios is an experienced Systems Support Engineer who is actively looking for an opportunity to learn new skills and gain new knowledge. During my career, he has gained experience of providing 1st, 2nd and 3rd line support and resolving issues within a timely and efficient manner both to internal and external customers.

Experience

08/2020 - Now

noris MIKE, Thessaloniki, Greece
Systems Support Engineer / Team Leader
10/2019 - 07/2020

European Electronique, Eynsham UK
Systems and Datacenter Support Engineer
08/2018 - 09/2019

Owen Mumford, Woodstock, UK
Systems Support Engineer
05/2015 - 08/2018

Owen Mumford, Woodstock UK
1st Line IT Support
01/2014 - 10/2014

Pixel Shop, Greece
1st Line IT Support
08/2013 - 03/2014

Techblog.gr, Greece
News Editor
07/2011 - 02/2014

Freelancer, Greece
IT Support 1st & 2nd Line
03/2013 - 12/2013

Greek Army, Greece
Army Signaler
06/2012 - 08/2013

Goodbyte.gr, Greece
News Editor
10/2010 - 07/2011

Chris D. Georgiades, Greece
E-Shop Administrator & Technological Advisor
01/2009 - 05/2010

The WEB S.A., Greece
Customer Service at Internet Cafe

Skills

Professional Skills

Windows XP/Vista/7/8/10
Windows Server 20xx
Linux
MS Office
Active Directory
xSQL Server
Troubleshooting
TCP/IP & Network
PowerShel, Batch, AHK etc.
HTML, CSS, PHP

Personal Skills

Working in team
Problem-Solving attitude
Hard working
Fast learner
Attetion to detail
Ideas and Creativity
Work Relationship

Education

Root Cause Analysis, The Knowledge Academy, United Kingdom
Root Cause Analysis

2019-2019
Information Technology Infrastructure Library, QA Ltd, United Kingdom
ITIL Foundation Level

2016 - 2016
Teesside University / Mediterannean College, United Kingdom / Greece
Bachelor (Hons) of Computer Studies

2010 - 2012
IEK Xinis, Greece
Technical Applied Informatics

2008-2010
General Lyceum, Greece
Technological Courses

2005-2008

Awards

#1st Place: 2012

Mediterannean College
Best Final Year Project

#1st Place: 2008

IEK Xinis
Scholarship to Mediterannean College

Language

Greek:

Native Language

English:

Spoken: Intermediary
Written: Advanced
Cultural Norte American

Address

Woodstock,

Oxon,
OX20 1

• See on the map!

Download

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Section #1 — Résumé

Projects

Some of the projects I have completed during my career. If you want to contact me, use the contact form.

Print Server Migration, Server & Client Printer Migration without user interaction accross 600+ users.
GPO / PowerShell
Microsoft Office 365 Migration, Interaction free update of 600+ clients from Office 2007/10/13 to O365.
Quest KACE / Powershell / VBScript
Service Desk Statistics, Introduction and Visualisation of Service Desk Data and KPIs using SQL and Metabase.
SQL, MySQL, Metabase, XAMPP
Windows 10 Image Creation, Creation of Windows10 Image without unwanted software and based on company policies. This reduced the deployment from 120 mins to les than 40.
DISM, QUEST KACE, Powershell
Setup McAfee EPO Server, Deployment and configuration of McAfee EPO company-wide from scratch.
McAfee EPO
Custom CRUD Tool , A custom Create, read, update and delete system used by Service Desk to manage Starters and Leavers within the company.
MySQL , PHP, HTML, CSS, JS, XAMPP
Network Upgrade Project, Part of the team responsible from replacing, all switches and networking of the company.
DELL Switches
Subsdiary Migration, Part of the team responsible for moving a whole office from a network/domain, to another and from Windows 7 to 10.
Networking, Windows
VMWare VCenter Upgrade, Part of the team responsible of updating VMWare VCenter from 5.5 to 6.7.
VMWare

Section #2 — Projects