ADDRESS: Evosmos, Thessaloniki


Romanos Nianios is an experienced Systems Support Engineer who is actively looking for an opportunity to learn new skills and gain new knowledge. During my career, he has gained experience of providing 1st, 2nd and 3rd line support and resolving issues within a timely and efficient manner both to internal and external customers.


  • 08/2020 - Now

    noris MIKE, Thessaloniki, Greece
    Systems Support Engineer / Team Leader

  • 10/2019 - 07/2020

    European Electronique, Eynsham UK
    Systems and Datacenter Support Engineer

  • 08/2018 - 09/2019

    Owen Mumford, Woodstock, UK
    Systems Support Engineer

  • 05/2015 - 08/2018

    Owen Mumford, Woodstock UK
    1st Line IT Support

  • 01/2014 - 10/2014

    Pixel Shop, Greece
    1st Line IT Support

  • 08/2013 - 03/2014, Greece
    News Editor

  • 07/2011 - 02/2014

    Freelancer, Greece
    IT Support 1st & 2nd Line

  • 03/2013 - 12/2013

    Greek Army, Greece
    Army Signaler

  • 06/2012 - 08/2013, Greece
    News Editor

  • 10/2010 - 07/2011

    Chris D. Georgiades, Greece
    E-Shop Administrator & Technological Advisor

  • 01/2009 - 05/2010

    The WEB S.A., Greece
    Customer Service at Internet Cafe


Professional Skills

  • Windows XP/Vista/7/8/10
  • Windows Server 20xx
  • Linux
  • MS Office
  • Active Directory
  • xSQL Server
  • Troubleshooting
  • TCP/IP & Network
  • PowerShel, Batch, AHK etc.

Personal Skills

  • Working in team
  • Problem-Solving attitude
  • Hard working
  • Fast learner
  • Attetion to detail
  • Ideas and Creativity
  • Work Relationship


  • Root Cause Analysis, The Knowledge Academy, United Kingdom
    Root Cause Analysis


  • Information Technology Infrastructure Library, QA Ltd, United Kingdom
    ITIL Foundation Level

    2016 - 2016

  • Teesside University / Mediterannean College, United Kingdom       /  Greece
    Bachelor (Hons) of Computer Studies

    2010 - 2012

  • IEK Xinis, Greece
    Technical Applied Informatics


  • General Lyceum, Greece
    Technological Courses


Section #1 — Résumé


Some of the projects I have completed during my career. If you want to contact me, use the contact form.

  • Print Server Migration, Server & Client Printer Migration without user interaction accross 600+ users.
    GPO / PowerShell

  • Microsoft Office 365 Migration, Interaction free update of 600+ clients from Office 2007/10/13 to O365.
    Quest KACE / Powershell / VBScript

  • Service Desk Statistics, Introduction and Visualisation of Service Desk Data and KPIs using SQL and Metabase.
    SQL, MySQL, Metabase, XAMPP

  • Windows 10 Image Creation, ​Creation of Windows10 Image without unwanted software and based on company policies. This reduced the deployment from 120 mins to les than 40.
    DISM, QUEST KACE, Powershell

  • Setup McAfee EPO Server, Deployment and configuration of McAfee EPO company-wide from scratch.
    McAfee EPO

  • Custom CRUD Tool , A custom Create, read, update and delete system used by Service Desk to manage Starters and Leavers within the company.

  • Network Upgrade Project, Part of the team responsible from replacing, all switches and networking of the company.
    DELL Switches

  • Subsdiary Migration, Part of the team responsible for moving a whole office from a network/domain, to another and from Windows 7 to 10.
    Networking, Windows

  • VMWare VCenter Upgrade, Part of the team responsible of updating VMWare VCenter from 5.5 to 6.7.

Section #2 — Projects


If you want to know more about me, feel free to contact me using the form below.

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Section #3 — Contact Page